They have many of the furniture pieces on display which is important if you'd like to see an item in person. Even so, some customers have reported issues with durability over time and issues with their orders. (When I came back to work on Monday, I had no missed calls - so whether or not they actually came is under a question). She is hoping they can rectify the situation because she loved the store but she is starting to fall out of love with them after being ghosted. Most of the big pieces remain in the same location! Well, turns out that after ordering the new hardware that the centers are actually larger (3")than we thought and not all hardware and products from Cb2 are interchangeable. The items we did order arrived exactly when we were told they would. Crate & Barrel mirrors come in virtually every shape, from circle to square to starburst. I would come here again just to interact with Dennis. Here at Chairish, we help consignors and designers offload their used Cb2 furniture to support a sustainably chic planet. If you continue to use these I have yet to have to return anything, but so far the purchasing process has been easy, I love the design and I find that items are well made. Lincoln towing is a scam and there's only signs on one side of the parking lot so unless you take a look through the whole parking lot then you won't know it's there. They gladly exchanged it and both of them provided excellent customer service. I'd estimate it's a tier below Pottery Barn in the construction of most items. Wow. I call up to get a new one sent and am given the delivery fee waived up as a concession for having to wait yet another month to get a replacement. When we walked in, there were at least 2 employees working. If you want similar items. Some shoppers have encountered issues with their deliveries and replacement orders being delayed (even for in-stock items) and missing the necessary hardware. When it arrived, I received daily emails reminding me I had 14 days to pick it up. I'll update if I hear from someone. CB2 dining tables range from $180 to $3,500+ dollars and are made of wood, marble, concrete, glass, and metals. THE FURNITURE SALE (PRICES AS MARKED) Salon 6-Piece L-Shaped Brown Leather Sectional Sofa. On a recent purchase, before Christmas, when the price of a frame I bought had dropped by 50%, One of the sales persons was ready to make an adjustment but he overrode it since I did not have the item with me. CB2 is very hard to enter without walking out having spent a massive amount of money! We went in to pick up things we ordered online including a Stilt High Dining Table. CB2 furniture is so perfect for apartment/condo living, where you don't have a lot of space. I won't name names, but the woman helping us today acted like we were the biggest inconvenience to her. Arrival day comes. Inside it's pretty cool. The pros: Modern and stylish lamp designs and lighting options. They offered honest feeedback, and were most helpful. Trust us: You'll sleep better on a cool new bed that fulfills all your design dreams. Some links on Slumber Search are referral links. The two stars are for how I have not received a part of my order yet. Selling this discontinued CB2 dining table and 4 Frazier chairs as one chestnut dining room set. CB2 is a furniture and decor provider that aims to supply high-quality products for modern homes. This CB2 is an urban oasis in the sea of yuppies that inhabit the North/Clyborn area. Check your text messages & reply "Y" to receive your discount code. Service at this location of CB2 is so bad, if I could give 0 star I would. Design options are plentiful as well. For example, the silverwares in CB2 are all Chinese-made (nothing wrong with that nowadays), whereas in Crate & Barrel, you'll find some made in multiple countries, including some other Asian countries and European countries (which is reputed to be better quality). unhide . If there was ever an issue with a product, I was promptly served and every time the staff exceeded my expectations. But it seems the absolute height of arrogance to just allow your dog to step all over brand new furniture, and not one single store employee stopped this woman. I went to a crate and barell near my house (walnut creek) only to find out I have to go to CB2 in Berkley to return it. Due to this disgraceful service I am canceling my whole order and won't be shopping at CB2 or crate and barrel again. Not sure I will ever do business here again ******* Thank you for your response not sure how to private message you with the information requested *********. The staff were pleasant, although not terribly efficient; I wouldn't come here unless you had time to browse and wait to be rung up. It's such a shame because they carry beautiful products but in my opinion it's just not worth It. They only stand by their products for 3 months. I'm a meticulous person and do thorough research. Quality of their products is similar to Crate and Barrel. Highly recommend! Its cool and unusual household goods drew us in all the way from the suburbs to spend some time and money on the nifty things that make my life better. The associate was unapologetic and rude over the phone. To the two guys that helped us with measurements and selections, cudos for excellent customer service! tldr; Unclear stocking delays bathroom renovation - I needed a mirror for my bathroom renovation and was excited to see that the one I wanted was listed as in stock at this location. I'm actually in the market to spend a fair amount refreshing some living room furniture so I'm shopping around. Unlike other online furniture forums, we also handle payment and shipping for used Crate and Barrel furniture for you that stands whether youre buying a candleholder or a credenza! All furniture look pretty good, so I decided to buy some here. What place gives you your money back on a product you are not satisfied with 6 months later? Well marked (free!) $2,399.00 Final Sale I went in looking for pillows and small trinkets, and loved how the shop was laid out and beautifully designed. And they validate an hour of parking in the ramp behind the store. Other buyers mention some longevity issues with the sofas and sectionals. See photos. I don't have the luxury of buying things every 3 months. The service at this store is particularly amazing. I bought a sofa from Room and Board and they provided EXCELLENT service delivery and setup. In urban lofts with smaller floor plans, consider a versatile kitchen island. FIVE stars. They did appear to be a bit overstaffed on our Saturday afternoon visit because it seemed the sales people outnumbered the customers but if it means I get help when needed, I'm all for it. I was informed brackets should have been installed on the final piece of the couch and they would immediately set that up to me installed on the couch for me at check out. If you want a wider variety of home stuff, you might have better luck at Crate & Barrel. Way to misinform your customers. When it came time to move two months later, I unwisely moved it myself from my apartment. She called a few days before delivery to make sure there wasn't anything on my end to delay it and we figured out my building required proof of insurance before anything can be delivered. A brand new furniture store in Cherry Creek. THE FURNITURE SALE (PRICES AS MARKED) New Chale 6-Piece L-Shaped Ivory White Boucle Sectional Sofa. What I love about this store is that it focuses on minimalistic furniture with big pops of colors. Dissatisfied to say the least. Well 48 hours was a week ago and this couch and lack of follow through with crate and barrel is a major disappointment. I visited the store while in NYC a few years back and was impressed with the companies eye on trend design. No. Keep an eye on our coupons page for exclusive deals, or browse clearance furniture to find trendy furniture pieces at a discounted price. Stitch 3-Piece L-Shaped White Performance Fabric Sectional Sofa. While we were waiting, the employee also showed us "upcoming" items on her iPad that would match the things we were getting. The service here is STELLAR, which is part of the reason why my fiance and I keep returning. Just pair with a few counter stools and you're ready to sit down for a quick bite. A week goes by and I get the email confirmation that the item has arrived, so I called the store to confirm the item is there and ready for pick up, the employee on the phone confirmed the item was there and I was told that they were currently observing 'Holiday Hours' and that they would be open an hour later than usual close time. So to get someone's attention, I had to wait in the checkout line. I decided to try online customer service. After the 10th week and no news of the couch, I called the number on the website, but was told I had to speak directly to the store where I purchased. Look for everything from campaign dressers to nightstands with Mid-Century Modern-style details. Very modern and affordable compared to a lot of other places on the beach. Consider Crate & Barrel furniture proof that modern furniture neednt be stark. Second time, they just came out with zero confirmation from me. I left. I bought a huge mirror from their website and had it ship to the store. Brianna at the Berkeley store is a star. Hadn't I gotten the email. We made a full lap of the store, found the console table we wanted to purchase, but then had to track down an employee to make the purchase. We found 3 out of 4 legs were loosen, and even missing a screw. A good thing. They reserve the right to hide reviews mentioning shipping/delivery and many other reasons. So you call again "Oh no that will be due sometime in 6 weeks" ARGH!! Hello! Can't wait to buy more from them! I fine to wait for an item to be in stock, but accurate delivery/stock dates are nonexistent and CB2 doesn't seem to care. If you see items in the store you like, check and make sure it's a stocked item BEFORE you make a purchase. They take the money while not having any idea when the item will be in stock. I really enjoy working with Scott, who I think is their store manager. She said of course, apologized, seemed nice enough but never called me back to tell me if she would be able to ship my items like I asked her-the next day(Monday). In a nutshell - STAY AWAY FROM THIS PLACE! I like what CB2 brings to the furniture game. I love CB2, the decor, the layout and especially the customer service we received. The wood all matches but the dressers and bed stands had horrible handles. so they told us they have hardware that is interchangeable with all of their products. People here only post problems for you, not solutions. Lancaster 22"x15" Textured Cream Plaid Pillow. I popped in on a Friday afternoon and not one acknowledgement of my presence while walking all through it. An hour passed and still no call back, so I called again. Recently we saw the Go-Kart desk onlline and wanted to see it before buying. The staff at this store are very good and great customer service. Kita, Adrienne & Sharon are all amazing & super attentive. It is a shame, because the products are good (apparently) and the service at the store was not bad at first. Not ideal but that was something we could deal with. I called and they said January. Our place has become a CB2 showroom we like their stuff so much. I placed this order on June 18. I bought a few things then left only to find out my car was towed. I would post an update if the store was able to make the experience any more positive. I'm a designer and have made many client purchases through the Denver store and the staff has CONSISTENTLY been accommodating, helpful, friendly.. just an overall pleasure to work with and be around. I also get to sample nice furniture that I'll never buy, so that's a plus. That was a very considerate gesture I truly appreciated! Their Berkeley location has most of their goods in stock, which is helpful. It seemed more of a showroom than a store-limited supply of goods. Prices are very affordable when compared with crate and barrel or west elm! Terms of Service and My favorites would definitely have to be their selection of bar goodies and lamps. So I will order one I tell the clerk who looks distressed and says the table will not be available until early June. The reviews here are aggregated from other sources across the Internet and although we have tried only to find trustworthy reviews, the content and scores here may be subject to manipulation by agents acting on behalf of manufacturers and marketers.
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