I have proof and witnesses of this. Requested to give another day. He asked about a loaner. Car was checked and ******* would call us before she left at 6. This is why you want join our winning team. Disculpa excuses voor het ongemak. To keep growing and building on our success we look for like-minded individuals to join our team. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail . No calls, awful service. Sentra Vehicles. 067-309719-10) was filed in the 67th District Court of Tarrant County by Vehicle Safety Lawyer Todd Tracy on behalf of a Hurst, Texas businessman who suffered a catastrophic brain injury. We are rejecting the original response as we have not received any correspondence or the promised refund from this business. Clean CARFAX. Note that complaint text that is displayed might not represent all complaints filed with BBB. Sadly, an expert engineering analysis conducted by automotive engineers, including one who helped design the Dodge Viper and Ford GT supercar, found that there was no "super steel" in the Toyota truck to protect Mr. Arnold from catastrophic brain damage. I came to Don Davis Nissan in Arlington tx before January 2022 due to a promotional letter I received in the mail promising a Nissan 2021 in exchange for my Nissan 2020 at no cost to me only to leave in a Nissan kicks. Sign Up For Price Drop Alerts Confirm Availability Get Lease Payment Apply For Financing Request a Quote BBB Business Profiles are provided solely to assist you in exercising your own best judgment. The code indicates a certain part and he said it could be something else even though there is a specific code for the problem he was trying to convince me of. With that said, it would be my opinion that his request is not completely unreasonable, as it appears we failed to communicate properly the repairs needed and reasons for the delays. I called and was informed he no longer worked there. She choose not to repurchase either unit. However, after delivery the lender declined to fund the contract on the Nissan Rogue unless Ms. ****** traded in both of her cars, which she declined to do. message, please email Please help us protect Glassdoor by verifying that you're a International Association of Better Business Bureaus. The Bottom line is i could not buy the car for the **** Price. Don Davis Nissan has been proudly serving Arlington, Texas since July 1979! The lawsuit alleges that a salesman for the Don Davis Auto Group of Arlington, Texas, made a deceitful sale and lied about purported safety features that did not exist in a Toyota Tundra pickup truck. The final result being that Mrs. ****** got rid of her Jeep Wrangler that she owed $9,907.08 more that its market value with a payment of $7,000 and leaving us with a loss of $2,907.08 plus approximately $2,000 worth of wheels and tires removed from the Wrangler before returning it to us. Nissan. Nissan. The $7,000 down payment was made in May on the purchase of the Jeep Wrangler. The shop ******* assisted in getting the vehicle into a position to be towed and they left with the vehicle that evening. He subsequently showed up at the Dodge Chrysler Jeep Ram store and was upset they could not get to him that day. Mr. *****, I spoke with Mr. **** on 06/04/22. When I arrived they said they had no record of the appointment and also told me I would have to leave the truck with them for a week before they could even diagnose it with no loaner vehicle. I informed him that we would need 4-5 days to perform the diagnosis. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. BBB Business Profiles are subject to change at any time. These accessories include: ***** tinted windows, ***** door edge protectors, ***** door handle protectors, Nissan wheel locks, Exact protective mats, custom pinstripe and Nitrogen filled tires. Auto Group Site. If the CarFax is wrong now as I know for a FACT it is now, how do I know it wasn't fraudulently reported on before?? Se continui a visualizzare The truth is that comparison testing performed in the lawsuit showed that the strength rating of the steel in the Tundra was less than that of the Ford F-150, Chevrolet Silverado, and the Dodge Ram. Mr. **** does not seem interested in allowing us to assist him. Below is his summary of the conversation. Good Place to work if they had more workers. I took the car in at the end of July because of the transmission code popped up while I was driving at night and they have my vehicle for two months saying they cannot figure out whats wrong with it. They pulled the truck around and in just a few minutes the young lady was coming back out to let me know that the Service Tech and the Service Manager wanted to speak with me and show me what's going on with the oil in the vehicle. There needs to be ramifications for this. This vehicle is SUPPOSED to *******. If you have any questions, feel free to call me at ************. He said he should not have to pay. While I empathize with ********************** frustration not being able to find a vehicle during these times but we will were above board during this transaction. I work full time+, am taking classes to further my education and I take care of my son. We cannot put him ahead of other customers that have already left their vehicles with us for diagnosis and repair. We have attempted to trade with Mr. ******. CARFAX downloads repair invoice information from our computer system to post in their history records. The Tarrant County lawsuit seeks more than 70-million dollars in damages alleging that misrepresented safety features were used in order to entice 45-year old Todd Arnold into buying the Toyota pickup truck. Any customer not meeting the residency restrictions will receive a dealer discount in the same amount of the manufacturer's rebate. BBB Business Profiles generally cover a three-year reporting period. Read there reviews ?? ******* was rude and raised her voice to us. Don Davis Auto Group has an overall rating of 2.6 out of 5, based on over 44 reviews left anonymously by employees. . Need to find a different location? My payment is now 300 more than it was before and I absolutely hate the car I was put in. Also the other Dealership Crest Nissan of Frisco suggested to find a way to make an insurance claim "like driving through a hail storm or something" or "wrecking the vehicle and use the *** Insurance to pay it off and then start over". Dodge Chrysler Jeep Ram. International Association of Better Business Bureaus. Search Inventory. From 2005 through the end of 2012, Lewis used her "unrestricted access" to Davis' finances to write three checks per month from his investment account made payable to Chase Card Services for her three personal credit accounts, records show. real person. Called 7/19 at 4:45pm we got vm again. The lawsuit accuses the salesman of Don Davis Auto Group of fabricating a story that the Toyota Tundra was safer and tougher than any Chevrolet, Ford, or Ram truck. The Don Davis Auto Group will learn in a Fort Worth courtroom the meaning of the New Testament scripture, "The Truth Will Set You Free. Visit us for sales, financing, service, and parts! Expedition Vehicles. Nous sommes dsols pour la gne occasionne. Ms. ******** did purchase her 2015 Escape from us in march of 2022 with over 120k miles. After test drive, Mr. ****** decided to go with the Nissan Kicks. The down payment reduced the payoff on the Wrangler that much but was still $2,907.08 more than the fair market value. Mustang Vehicles. This part appears to be readily available in the area for $90. After offering Mr. ****** the new payment, he accepted. Pathfinder Vehicles. unacceptable poor effort!! At Don Davis, we're Fast, Friendly and Fair! He agreed and said he would contact me again about this issue. Passenger Suffered Catastrophic Brain Injury As A Result Of Salesman's Lies According to Lawsuit. Please advise.Regards, BBB is here to help. The Rouge payment was less than she originally had signed up for, and the Jeep payment was the same as she had been paying. . We boast a diverse, energetic, dedicated and fast-paced culture in which teamwork and ingenuity thrive. Today as I was speaking to him he just hung up the phone as I was talking. She has paid $104,532 so far, according to court records. We have nearly 100 Chevy Silverado and Sierra pickup trucks on hand, providing a great selection of work-ready vehicles to our customers. Originally Don Davis Nissan of ********* had notated on the CarFax for this vehicle that they did a Maintenance Service, but them they went back in and updated the CarFax to say that they had Changed the Oil & Filter, Rotated The Tires, and Completed a Rear Brake Job. Ford. The customer approved the repair as quoted and then later declined the repair. Called again on 7/16 for status. When I took my vehicle to the collision center for repairs a few days later I was contacted letting me know there was more damage than I thought the bumper was rusting due to a previous accident . I have paperwork from the service department that states they did NO WORK ON THE VEHICLE. I asked our service manager to contact him to get a better understanding of his complaint. And even though all pre-owned vehiclesare sold strictlyas is, we have helped Ms. ******** repeated with repairs with her vehicle. Lamentamos Mr. **** does not seem interested in allowing us to assist him. Since then I have taking the car back to the dealership seven times, a few times for the same thing. If you have any questions, feel free to contact me. I am seeking a partial refund of $300.00 from the total charge of $613.97 and an apology/explanation for the poor customer service I received from ****. I have also followed through with Nissan Consumer Affairs twice and have still gotten NO results as of 1/31/2023. However, after delivery the lender declined to fund the contract on the Nissan Rogue unless she traded in both of her cars which she declined to do. The client did not want to pay for a rental vehicle and did not have an extended Service Contract that would cover the expense of a rental vehicle. Unfortunately, after submitting Mr. ****** application, none of our lenders would offer financing. las molestias. I did remind him that his warranty company had a direct bill program set up with Enterprise for a rental car. message, contactez-nous l'adresse Complaint: 17290977 Don ********************** is a complete joke. Additionally, we tried to repeatedly call MS. ********, but her phonewould not accept voicemail. Additionally, I did now speak with her until afterher mother called me to discuss the situation which promptedMS. ******** to return my call. Well guide you through the process. As a matter of policy, BBB does not endorse any product, service or business. The client asked me why and I stated that in order to provide that answer, we would have to do a diagnostic test that was offered to her at no cost and she declined the doagnostic test. Onze However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Its why Don Davis Auto Group stands out as an industry leader and why people want to work with us, organizations want to partner with us and why clients come to us time and again as a leading resource for for all of their vehicle needs. Every single service review was abhorrent! Was told oil change was completed. Mr. ****** did receive a promotional letter offering to trade is 2020 leased Altima for a a 2021 lease Altima. But we have not been able to obtain financing due to factors outside the dealership's control. Bad experience With Don Davis Ford in Arlington. 63,176. Spoke to someone after calling again, was informed there were no updates. Never was I offered another diagnostic test to see what was wrong with my vehicle ??. enva un correo electrnico a We refunded ******************** deposit. That has absolutely nothing to do with any of this, as the warrant can be use at ANY dealership. I took my father's 2020 Nissan Pathfinder SL to our local Nissan Dealership, Don Davis Nissan of ********* on 1/19/2023 @12pm for an ************ change. See details. Again, we offered Mr. ****** his purchase price as goodwill. Arlington, Texas (817) 461-1000 rhoward@dondavisautogroup.com Search Background Check Robert Howard was associated with Don Davis Auto Group, Inc. in 2013. I was told by a sales manager by the name ******* ****** I was told he would get me into a car at zero down and promised me that he would I was lied to about the car I was looked in to and had a voucher from a bank at zero down and he said he would honor it and was lied to about that I asked about a 2009 Chevy traverse and that car was gone he didn't call me and gave me the run around didn't help me at all got me stuck in Arlington 69 miles from my house after all the lies. Don Davis Auto Group HOME OUR DEALERSHIP Dodge Chrysler Jeep Ram Nissan Ford NEW VEHICLES Search Inventory Nissan Vehicles Jeep Vehicles Ford Vehicles Ram Vehicles Dodge Vehicles Chrysler Vehicles Wagoneer Vehicles Get Financing Finance Application Shopping Tools Browse Inventory Find My Car Sell Us Your Vehicle Schedule Test Drive Get a Quote Phone Email. Please people DO NOT I REPEAT DO NOT bring your car to be serviced here. ", Cision Distribution 888-776-0942 Contact Us. The final result being that Mrs. ****** got rid of her Jeep Wrangler that she owed $9,907.08 more that its market value with a payment of $7,000 and leaving us with a loss of $2,907.08 plus approximately $2,000 worth of wheels and tires removed from the Wrangler before returning it to us. At Don Davis, we're Fast, Friendly and Fair! We would disagree. verdade. Robert Howard Active Arlington, TX President for Don Davis Ford, Inc. Overview 18 Companies 23 Connections 9 Locations Contribute Follow Robert Howard Overview Robert Howard has been associated with eighteen companies, according to public records. As you can clearly see, the repair invoice states NWD NO WORK DONE and all line items are N/C. His wife, who was driving, sustained a minor injury. The down payment reduced the payoff on the Wrangler that much but was still $2,907.08 more than the fair market value. It was 4 weeks before my truck was ready for pick-up. I received a call from Manny the worst service representative Ive every dealt with gives me a call and says they charge a ****** diagnostic fee and if I decide to move forward the fee would go towards my bill. However, he wasnt happy that he could not get an appointment for three to four days. Team member passion and commitment to excellence have helped make Don Davis Auto Group a leader in the industry. Was informed it would take 3-4 days. He then asked when and where the vehicle was purchased and how many miles the vehicle had when purchased so I told him he then said "there shouldn't be this kind of build-up already" and said "this vehicle needs to be taken back to where it was purchased and have them do the ************ change". Collision Center. . EMPLOYMENT; Parts & Service: 888-280-0847 Sales: 888-802-2903; **** *******. We were able to secure financing on both vehicles in question. Please enable Cookies and reload the page. Edge Vehicles. Auto Group. We did attempt to trade MS. ******** into another vehiclebut we could not obtain financingdue to circumstances outside the dealerships control. Kicks Vehicles. I do not like it when my time is wasted so I am not one to waste anybody else's time as I am not a hypocrite. My truck also needed several different services done to it but you clearly aren't trying to help anyone. On 12/13/2022 she informed us that she was having the vehicle towed out. questo messaggio, invia un'email all'indirizzo The roof peeled back like a folded accordion into Mr. Arnold's face and head. Dodge Chrysler Jeep Ram. Customer Reviews are not used in the calculation of BBB Rating. . Collision Center. 10 complaints closed in the last 12 months. BBB reports on known marketplace practices. Her husband, an American Airlines clerk who died in 2013, used two of those Chase accounts, records show. And if we could have obtained financingfor Mr.******, we would have. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. - Per ****, there was no oil leak, but rather the problem was due to sloppy installation of a new high pressure oil pump that was done at a different Ford dealership a few months prior. Yet another bald face lie. Parts Specialist (Former Employee) - Arlington, TX - October 7, 2020. Don Davis Auto Group in Arlington, TX offers new and used Dodge, Chrysler, Jeep, Ram, Ford, and Nissan cars, trucks, and SUVs to our customers near Dallas. This business is in an industry that may require professional licensing, bonding or registration. She was a co-signer on his investment account at JPMorgan Chase Bank since 1997, records show. Lamentamos pelo inconveniente. They put the oil cap back on and brought the vehicle back to me. At the end of March, 2022, I had my Ford F-350 truck towed to Don Davis Auto Group, Arlington, TX, for repairs related to the check engine light being on and an oil leak. By the time we found a direct replacement, and obtained approval from the customer, the part had been sold and went on backorder. BUT On the the vehicles CarFax Report 2 different Dealerships have FRAUDULENTLY REPORTED WORK DONE when it has NOT BEEN DONE. Collision Center. from 8 AM - 9 PM ET. I forwarded Mr. *****s complaint to our Ford service manager. Also the other Dealership Crest Nissan of Frisco suggested to find a way to make an insurance claim "like driving through a hail storm or something" or "wrecking the vehicle and use the *** Insurance to pay it off and then start over". NO OTHER WORK WAS DONE! When I took a look at the car fax I did see that there was a note of a minor accident on 1/25/2020. It was a minor accident rear ended bumper was a little damage. Phone Email. Si continas viendo este mensaje, ****************** had seen on a Nissan website that we this vehicle incoming. Yes that payment was more than his prior payment. Because our employees represent the best investment we can make. He has agreed to refund Ms. ******* on these repairs. Mrs. ****** declined and returned the Wrangler. "How do you know when a salesman for Don Davis Auto Group is lying about the Toyota Tundra? Auto Group. I have a 700 + credit score and have never made a late payment but they have refused to lower my payment or accommodate me for the promise they failed to keep. Search Inventory. I refer Don Davis Auto Group to family, friends & people I just meet to do business with! If you have any other questions, feel free to call ************. They kept the car for approximately 1 month. Keep it up guys. He investigated the complaint and agreed that Mr. ***** was due a partial refund as a result of our not keeping the customer updated on the delays and progress in completing the repairs to his vehicle. The Rouge payment was less than she originally had signed up for and the Jeep payment was the same as she had been paying. CARFAX One-Owner. The customer's vehicle was diagnosed with a leaking water pump on 12/12/22. In the 40+ years we have been serving the Arlington area, our clients have come from communities like Fort Worth, Dallas, DFW Metroplex, Grand Prairie, Irving, Mansfield, Euless, Cleburne, Flower Mound, Frisco, Waxahacie . Kevin is a multiple recipient of the Stephen Philbin Award for excellence in legal reporting. The truck has warning lights on in less than 60k miles. . Don Davis Auto Group . The fact that you are even trying to argue that the customer is wrong, is very telling of you and your "dealership" and your unwillingness to actually help people. CARFAX One-Owner. The salesman fraudulently claimed that the super steel "made the truck super strong, especially in the area where people sat" according to the lawsuit. . I have also followed through with Nissan Consumer Affairs twice and have still gotten NO results as of 1/31/2023. NEW. They kept the car for . I even confirmed this with his warranty provider. Mr. ****** did visit our dealershipafter a conversation with our sales manager, ****** ******. One Owner Pre-Owned Vehicles for Sale in Arlington, TX - Don Davis Nissan Narrow Your Search Viewing - Pre-Owned One Owner View All Inventory - Type Certified (31) Special (10) + Locations + Make + Model + ElectrifiedModel + Year + Price + Body Style + Color + Fuel Economy + Engine + Transmission + Miles + Drivetrain + Fuel Type + Seating Capacity Don Davis was an okay place to work to say the less. No, I did not take my vehicle to **********, as they told me I would have to leave my truck with them for TWO weeks with no loaner. Additionally, we never added a Market price adjustment increase due to record ow inventory. - Initially **** estimated repairs could take as long as 10 days, but said they would try to expedite this as I had no back-up vehicle. We strive to create an environment that is entrepreneurial, nurtures personal development and builds on unique talents. By signing up you agree to ourTerms of ServiceandPrivacy Policy. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. We are the only Nissan in Dallas/Fort ***** that clearly states our accessories on each new vehicle in stock. Not once was I offered a rental vehicle from anyone at Don *********************** I asked about a loaner and I was told none was available. Due to our providingfinancial assistance, we believewe have provided Ms. ******** more than a fair amount of good will. Went to pick up truck and oil change not completed. Site design and support by Recruitment HQ. The customer would be wise not to use the word FRAUDULENTLY REPORTED without all the facts. Meet the Staff. How am I supposed to be without a vehicle for 5 business days? Made an appointment to drop the truck off for service. BBB Business Profiles may not be reproduced for sales or promotional purposes. Collision Center. an. pour nous faire part du problme. Some of the more recent: Nissan #4 in the Nation by Sales Volume, Automotive News Top 125 Dealership Groups, Top 100 Private Companies (#8) Tarrant County FW Business Press. . Si continas recibiendo este mensaje, infrmanos del problema ****** ****** (Ford service manager) never submitted a check request to refund Ms. *******. BBB Business Profiles are subject to change at any time. On October 7th 2022 I was informed that the Jeep Wrangler was paid off through the dealership and that I would need to reapply for the financing for the Jeep that I previously was making payments on because according to the dealership the financing company doesn't revert back to my initial loan so at this point I was informed that the Jeep Wrangler is owned by the dealership and I would need to get approval to keep possession of the Jeep even after putting down $7000 when I originally picked up the Jeep Wrangler last year on May. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved.
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