Upon check in, we found out we were lied to on the phone about many of the amenities and room features we were promised. Its been 5 days and no call from anyone. From the get go, we were lied to about the package and mislead about many features of this experience. Write reviews, ask and respond to questions, 1 0 obj The offer clearly stated that both me and my spouse would have to attend a two-hour sales presentation in order to get that rate. Business Consumer Alliance staff will be notified of this request. This company's business is a vacation certificate and voucher promotion service. BBB Business Profiles may not be reproduced for sales or promotional purposes. 28 complaints for Go CRV. get quotes and more. This will ensure our participants receive the best possible rate in the future. Click here for drive times from various cities. All these properties can be booked without the benefit of timeshare contracts or exchange companies. 2116 Dale Ave. I decided to attend the Bilmar Beach Resort, located on Treasure Island, right outside of St. Petersburg, FL. For example, the following statements, concepts, and benefits are based on lies and half-truths. We recommend booking a tent site, tipi, canvas tent, yurt, or even a tiny cabin at Explore Park. Scam on steroids. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. They are as unique as our accommodations, which range from modern yurts and cozy cabins to historic inns, plus individual homes and Presidential Suites perfect for larger families, reunions or special event vacations. I was told that they could not get a supervisor on the phone nor was I able to hold for one to pick up the call. Alternatively, you may use, https://www.youtube.com/watch?v=qVc7ImQNeS4. Join over 220,000 owners who have discovered a better way to vacation with the Bluegreen Vacation Club. This business is not a member of Business Consumer Alliance. They attempted to extend again. This along with many other misrepresentations, was the reason why we purchased in the first place. BCA has no information regarding government actions at this time. 4 0 obj My family enjoys traveling with Vacation Tour & Travel deals! Because flexibility matters. We value your privacy. I called to make reservations for the so called free trip. This vacation at Big Cedar was affordable for our situation, and within driving distance, so it seemed like a good idea. Overall, Bluegreen has shown us their fraudulent ways and at the end of the day, I will warn anyone and everyone of their lies. We received a mail notification of our stay which had been changed to a 3 night stay. Enjoy reading our tips and recommendations. Were at home & my husband calls corporate again. Its location on this page may change next time you visit. We found a place on the lake just as storms rolled in. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB Business Profiles generally cover a three-year reporting period. I was invited to attend a presentation in which they try selling you a very expensive timeshare. I am going to continue to complain about this company via online/online/phone until I am reimbursed. They gave us a couple gift cards for the arcade and arcade city for the inconvenience. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. They had told us it would be an hour, when we tried to leave after the hour, they would not let us and ended up keeping us there for FOUR HOURS until we had purchased something. endobj All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location. <> Little did we know, one trip to Bass Pro Shop would be the start of a never-ending nightmare. On weekdays the train arrives Roanoke at 9:45pm and departs at 6:20am. We are walked to the front desk to receive our TWO $50 gift cards they promise for sitting through the presentation. Please understand that these salespeople, will quite literally, talk over you, make up their own definitions of the product they are representing, and lie directly to your face. Visit Website. ITLL RUIN YOUR LIFE. Later that night there was a tornado on the ground right by us that killed 5 people. Contact them directly! For some reason it won't let me add pictures. Years in Business: 33. Business Started: 2/22/1990. You must register within 60 days of the Issue Date. Our content is intended to be used for general information purposes only. The company delays by only providing off-peak travel dates and requiring you to keep paying to extend the certificate and pay to upgrade everything until your certificate expires and then they dont refund your money. Resort amenities may feature: large living and dining rooms, fully-equipped kitchens, laundry facilities, pools, hot tubs, saunas, spas and state-of-the-art fitness centers; along with activities such as windsurfing, parasailing, water skiing, and championship golf courses. We were sent on our way with the sun going down and nowhere to stay. So they extended my end date and we went through the same process of no availability for dates again. At the time, there was nothing mentioned about Timeshare. They also told us we could generate rental income. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. But given this could be my moms very last vacation, and that my grandmother, my partner, and myself need a much needed respite from caregiving and the weight of this situation. I attempted to get in touch with them for about 2 weeks without any success. Helpful (0), Flag This Review For any questions, we can be reached Monday - Friday 9:30am -5pm EST at 954-687-0482. Also, within a few miles to Dollywood and the Island. We were told that we wouldnt be required to pay any other hotel charges. BCA has no information regarding advertising review at this time. Login. Fallon Park permanent cyclocross course is located in the Blue Ridge Mountains of Virginia and encompasses most of Smith Mountain Lake as well as several rivers including the James, New, and Roanoke. This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations. The lady is apologetic and says she will issue the gifts cards and look into the incident with said manager. The rate will increase over time as the availability becomes more and more limited, so we recommend booking early for optimal savings. We were so excited about this perk and one of the main reasons we purchased.. Don't have an account? Get buying tips about Timeshares delivered to your inbox. This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations. Adventures available: Unlike other properties, Bluegreen resorts aren't "out-of-the-box.". Vacation Getaway - 3 Day 2 Night Mini-Vacation Two adults receive 3 days and 2 nights of accommodation in . This was the first slimy thing they did. The customer service person then informed me he would pass along the issue with the automated number. endobj %PDF-1.7 I will be writing a letter to them and to the Better Business Bureau. This business is in an industry that may require professional licensing, bonding or registration. I would recommend it. Great place for ladies and/or single travelers. Travel itinerary selection requires two (2) travel itinerary begin dates to be selected, a preferred and an alternative from the provided itinerary calendar. As a matter of policy, BBB does not endorse any product, service or business. All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location. They said we had no way to check availability until we purchased the package. Enjoy reading our tips and recommendations. Don't do it. Everyone was so kind and courteous. Was this Review? This topic has been closed to new posts due to inactivity. Interested in Go CRV? endobj At the end of the day, we were lied to, and I cannot recommend this organization. Type in the email address you registered with. The portal is pre-sorted by date and proximity to Fallon Park. Half way through the call I had enough and politely asked for a Supervisor. Whatever, we go on to enjoy our vacation. Spent $240 on a deposit, have been on the phone for 5 hours, no one ever picks up, cannot schedule trip, Was this Review? Bluegreen Resorts had approached us at a Bass Pro Shop offering us a vacation package that was extremely affordable, so we purchased it. Find out more on how to get started, or call us toll-free at (866) 933-7520. Customer Service Network Group has closed this file. ", A verified traveler stayed at Super 8 By Wyndham Pigeon Forge Downtown, "The rooms are nice. | a0eX.K_gn:zYFg_\5ES2 [orMq,=/ ~D?2j2^_1G?.T~\+"*U0"kc$Od '/m1]Xr ;xbkrj#7+tFkym\S\[O% )S'Ijq=@J.WNt]q+8k kS*}[OzQyD-E9n/6{.1Ux5ofyxs{m='*!!05$yj0'byi?<4ps=i=OgH.>~Y >]nf4]hc7.7}?- Be the first one to find this review helpful. I did tell him that the gift card that was given to my husband at the time of purchase was used and he said that was no issue it was complementary and that I would be getting back the full refund. After much arguing for 2 hours at the front desk, the resort/hotel manager confirmed that they had already told her that they were gonna COP the room for us that night, and we had to pay nothing. Thats a total of $469.00!! Then on top of that you pay them with a card and they send you a paper check (antiqued). The sales manager agreed that Bluegreen Vacations should have covered the hotel taxes and parking. We pretty much had the hotel to ourselves most of the week, but had an amazing time. I encourage you all to post there and to Better Business bureau your experiences. SE, Roanoke, VA 24013. We were told we would receive a $25 American Express Gift Card just for listening to the phone promotional sale. ALL THE PRAISE regarding the ownership of their timeshare, was false. The company gives customers who book a Bluegreen Getaway a 75 dollar Visa Reward Card as an added perk. d?6znmGV z6ilu* Looking for more information? for I bought a vacation package in December. On top of all of this every option that you get for vacations are rated 3 or below. We know of no licensing or registration requirement for companies engaged in this company's stated type of business. Chad Jernberg, Regional Manager, Customer Solutions. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Write reviews, ask and respond to questions, vacation options. Found another number at the Better Business Bureau and called it and stated my issue to the customer service person. stream I called customer service and spoke with an Andrew who would not help me on the phone, would not file a complaint, and would not direct me to anyone else to speak to. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. We apologize for the inconvenience and hope you enjoy your vacation. The company caters to more than 175,000 owners and is headquartered in Boca Raton, FL. We have been fulfilling travel since 1990, having traveled thousands of satisfied guests. Thankfully, she has lasted this long, though is declining in strength, energy, and having vastly increased pain. 0 complaints closed in last 12 months. Life happened and I forgot about it. In fact, you can travel to 4,200+ RCI affiliated resorts in 110 countries around the world. Our complaint history for this company shows the company gave proper consideration to some complaints presented to them.However, the company failed to respond to one complaint. I had to pay a deposit of $89 refundable. We value your privacy. Don't have an account? ST36225; Washington Seller of Travel, Reg. SE, Roanoke, VA 24013. How do I know I can trust these reviews about Bluegreen Corp.? Start a Review. <>/ExtGState<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 612 792] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> BBB reports on known marketplace practices. They have integrity issues and the worst customer service ever! It is by no strange surprise that they pick the bottom of the barrel employees. Looking for more information? It is ridiculous that this company expects me to go along with paying them monthly when my rights have been violated and they have disrespected me as an owner. If previously registered, you can either enter your 9 digit certificate number or enter your Email address. He asked what the catch was and was told over and over again that there was no catch for this. At this point it's thieves stealing right out of my bank account and then forcing me into a potentially dangerous situation. Located 10 minutes from Fallon Park, Explore Park is 1100 acres of everything an outdoor lover craves - trails, aerial adventure course, tubing, horseback riding, and more. That was fun but the cruise was a scam. The Timeshare tour was a 2:30 PM EST, but we ended up just leaving our room and heading back home at that time. Company resolves 93% of complaints brought to its attention from Business Consumer Alliance. Then, here comes FedEx dropping off an envelopewith ONE $50 gift card. I was told we would be charged taxes and resort fees in the amount of $107.00 for the 4 nights (including the 1 day early I showed up), and we ended up coming in town a day early, so we were expecting that day to be cut in half as far as the price (as it was not included in the 3 night stay package), as we were instructed on the phone. Amtrak will deliver you to downtown Roanoke. We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company. The hot breakfast is delicious. I bought my Timeshare through Spinnaker in SC, and this was supposed to be incentives to buy, but I highly recommend they distance themselves from GoCrv, as they are swindlers and charlatans. Please read their reviews, and dont take them lightly. 2.05/5. No bugs, no complaints. BCA does not accept reviews from current or former employees of the subject business, or from individuals who have received compensation for writing a review. Explore Ownership FEATURED DESTINATIONS & RESORTS Orlando, FL Myrtle Beach, SC Smoky Mountains, TN BBB Business Profiles are subject to change at any time. Note: its refundable ONLY IF YOU DON'T USE IT. They billed card and also charged 150 deposit. If you turned on the air it made a loud screeching sound. Business Incorporated: They even participated in activities. Search over 2.9 million propertiesand 550 airlines worldwide. This fact does not disparage the company in any way. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. <> When we arrived we found out our room wasn't available, which was understandable due to renovations. 3 0 obj We stay at Pigeon River Inn each time we visit the area. They lied to us about the timeshare we purchased and almost everything about it. I planned this amazing week with my freshly asked fianc. The answer didn't change. ConsumerAffairs is not a government agency. All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location. They insisted I buy something that day. Total scam. We will not accept and will immediately remove any review, favorable or not, that we believe is not an assessment of the writers actual experience with the business. Go CRV. Thank you, you have successfully subscribed to our newsletter! I gave my certificate number six times and the automated voice hung up on me six times. The Bluegreen sales team cannot be trusted. 602511860, and a Michigan licensed real estate broker, license #6501315258, 03095 Boyne Mountain Road, Boyne Falls, MI 49713. CRI measures the company's customer satisfaction abilities through BCAs complaint mediation process. Bluegreen Corp. offers customers regular deals, with two to five night getaways at properties across the country that cost only 149 dollars. They flag my acct as fraudulent and advise it should be removed from my credit in 30-45 days. A Quiet Retreat Among Rolling Hills After fast-paced, big-city sightseeing in Chicago, families might need a vacation after their vacation. WASTE OF TIME! The delivery timeframe for the gift card is 7-10 days we are going on 13 days with no gift card yet. Welcome Back! I am still fighting with this company and will NEVER use them or even encourage ANYONE to use them. CERTIFICATE DETAILS: This certificate is redeemable for a reservation form offering 3 days, 2 nights hotel accommodations for two adults in their choice of several destinations. We were pressured into buying after declining offers more than 4x and had 4 Salesmen rotating in and out of the room. During the presentation, I had felt confident in what I was buying because I had misguided trust in the salespeople, but I was wrong. I asked about paying for upgrades, paying to stay at another resort as there are 3 or 4 in Branson. Bluegreen is a company that specializes in timeshares and adventure vacations, and it was founded in 1966. ", A verified traveler stayed at Hotel LeBlanc, BW Signature Collection, "Stayed before. Sign up to receive our free weekly newsletter. International Association of Better Business Bureaus. <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/Annots[ 27 0 R 35 0 R 36 0 R] /MediaBox[ 0 0 612 792] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>>
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