Additionally, the lost/stolen fee for a Flex Transponder is $20.00 rather than $10.00. Lastly, if you want to pay through credit card, you need to pay through Western Union and there is a "convenience" fee or some BS that you need to pay to use WU. When you open a prepaid account, you receive a small electronic transponder that attaches to the windshield inside your car or to your license plate. A credit card for initial payment is needed to open an account online. You can call the automated phone system at (888) AUTO-TOLL (888-288-6865) to update your account or speak to a customer service representative. What information do I need to register an On-the-Go transponder? (877) 736-6727. Each rental company has a different policy for the payment of tolls. Registration is required prior to use. If it is lost, painted, marked permanently or damaged, we cannot re-issue it and the manufacturer will not take it back. Download the PA Toll Pay app to manage your account. If you have a properly mounted device and are having problems please contact your EZPass service center for assistance. New York charges drivers a $1 monthly service fee. Make a little pile of them? If you go through an E-ZPass only lane with no transponder, it may post to the rental agencys E-ZPass account by the license plate and you may be assessed a fee plus the toll rate from the rental company. For assistance, please call The E-ZPass system is originally from New York state, but there arenow 18 states that use this system, with a total of 43 million tags on the roads. If its your first time logging in, youll have to create an account with the account number and PIN you got when you bought your transponder. . By continuing to use our website, you agree to and accept our. Type of Login. Youll have to wait until your next statement comes- EZ-Pass wont give out your account number over the phone or mail it to you in a timely fashion. Automated Telephone System is available 24 hours Each time your EZPass account balance is $10 per transponder or less, we'll automatically transfer $35 per transponder from your bank account to your EZPass account. Toll plazas are very busy places and safety is a major concern. Due to the higher cost of the Flex transponder, users who have not used their Flex transponder for HOV transactions on these facilities for any prior twelve-month period may be asked to exchange their Flex transponder for a standard transponder (at no cost). For assistance, call 1-877-762-7824 or visit your nearest Service Center. 300 East Park Drive. Richmond, VA 23219. Hampton Roads - 64 Express Lanes, Coleman Bridge, Chesapeake Expressway, Chesapeake Bay Bridge Tunnel, ERC, South Norfolk Jordan Bridge and Dominion Blvd. Video Toll rates at all Maryland toll facilities are 1.5 times the Cash/Base Rate, with a minimum of $1 and maximum of $15 above the Cash/Base Rate. I think that they offer a discount on NH tolls. Someone at the DOT or the contractor they hired must have had a rough day. There is no additional charge for the EZPass Plus program. User Login. It can also be found on monthly statements or other correspondence you may have received from the Customer Service Center. Transponders are also available in select retail stores in E-ZPass On-the-Go Kits for $35. New Hampshire, If you do not have this information, please contact our Customer Service Center at 888.397.2773, 7 a.m. - 7 p.m., Monday through Friday and 8 a.m. - 2 p.m . Privacy Policy Therefore, we must collect the $10 or $20 lost/stolen fee. Why is my E-ZPass transponder not working? All Virginia toll roads accept out-of-state E-ZPass: If you are a Virginia resident, you can open your E-ZPass account in any of these simple ways: Residents of Virginia with permanent upper limb mobility impairment (Click here for more information.) How do I update my Credit Card or ACH information? All E-ZPass Plus transactions are recorded on your statement. DRIVE SMART Virginia is a 501(c)(3) non-profit and 100% of your donation is deductible. There are four convenient ways to start saving. E-ZPass and Video Tolling Customer Service - Toll Free: 1 (888) 321-6824 When prompted, say "Customer Service" then select 1. I had to make some changes to my account last month and I also called to get my account number. . Charges less than $20 are deducted from your prepaid E-ZPass account. All accounts with a prepaid balance and a valid credit card for primary replenishment are automatically enrolled in E-ZPass Plus. Use the Copyright by Adam Gaffin and by content posters.Advertise | About Universal Hub | Contact | Privacy. Customers with rental vehicles should check with the rental company regarding their toll policy and payment options before traveling on the PA Turnpike. reaches the low balance level, your replenishment form of payment will be charged for the replenishment amount If you have lost your transponder and would like to close your account, provide a credit card number to pay for the lost fee. No. Visit the PA Turnpike E-ZPass Customer Service Center at 300 East Park Drive in Harrisburg, PA 17111 or call 1-877-736-6727and when prompted, say "Customer Service" then select 1 to purchase gift certificates. Certain toll agencies offer discount programs to their frequent customers. If you want to keep your account open, you just need to contact us by email or phone and let us know. Please provide the names of two individuals who are authorized to manage the account and their telephone and email contact information. Call us at 888.397.2773 If you decide not to participate in the E-ZPass Plus program, you can make that change by either accessing your account online, through our mobile app, PA Toll Pay, or by contacting the PA Turnpike E-ZPass Customer Service Center at 1-877-736-6727 and when prompted, say "Customer Service" then select 1. DRIVE SMART Virginia exists solely to serve the citizens of the Commonwealth. ZIP Code: Enter your ZIP Code. If you have chosen ACH or Manual as your primary form of replenishment and you would like to participate in E-ZPass Plus, please contact the PA Turnpike E-ZPass Customer Service Center at 1-877-736-6727. Automatic replenishment eliminates the need to constantly monitor your account balance and spend time authorizing replenishment payments. These measures are designed to prevent corruption of data, block unknown or unauthorized access to our systems and information, to provide protection of your private information and to protect data from interception during transmission. A registered transponder may be used after 24 hours on the PA Turnpike or 48 hours on other toll roads. Where is E-ZPass from other states accepted in Virginia? E-ZPass statement options are available to help you track your expenses. Why are the posted speed limits at the toll booths so low? If you choose to mail your transponder, please wrap the transponder in aluminum foil or insert it in the original Mylar bag and enclose a note requesting to close your account. Pennsylvania, Password. of our E-ZPass . Download the PA Toll Pay app to open or manage your account. 1-877-762-7824 (toll free) The easiest way to maintain funds in your E-ZPass account is to choose automatic replenishment. If you already have your On-the-Go standard or Flex transponder register Some states like New York have plans where the system will. The states that use E-ZPass include Delaware, Illinois, Kentucky, Maryland, New Hampshire, New York, Pennsylvania, Indiana, Maine, New Jersey, Ohio, Rhode Island, Virginia, Minnesota, Florida, West Virginia, Minnesota, Georgia, and North Carolina. The DRIVE SMART Virginia team travels from Wise to Reedville and Fairfax to South Hill to deliver our important programs! Call us to open an E-ZPass account by phone ordownload the E-ZPass application and mail it to the address below. Toll agencies can also set different prices and discounts within the same state. 2017 Virginia Department of Transportation | Consider a contribution. EZPass customers save nearly 60% on tolls. You can save as much as 60% on toll fareif you use an E-ZPass transponder on the Pennsylvania Turnpike. Hours: Monday through Friday, 8:00AM to 6:00 PM Eventually I went back through my old credit card statement and found my account number but they made it as difficult as possible. E-ZPass transponders are free and customers can fund their E-ZPass accounts with cash, check or money order by visiting one of our conveniently located E-ZPass Maryland Customer Service Centers (CSCs). E-ZPass customers can add their rental vehicle information to their existing PA Turnpike E-ZPass account. If you are a frequent traveler and need to replenish your account more than three times a month, we'll increase this amount accordingly. How do I install my E-ZPass transponders? Based in Virginia, USA. When adding Booking reference, Billing address, Email address on the. Read more about E-ZPASS MARYLAND WEBSITE AND INTERACTIVE VOICE RESPONSE SYSTEM DOWN; E-ZPass Interagency Group Announces an Industry Days Forum. If you choose manual replenishment, you can add funds to your account by logging in to your account Select the Type of Login below and then enter the required information. Pricing periods are peak, off-peak and overnight hours and days of the week when a particular mileage rate is in effect for all-electronic toll facilities. It's disappointing that an electric company, which is so important to all kinds of technology, seems to have not a clue how to handle these things. You can also There are several ways to exchange your standard transponder for a Flex transponder: When you receive your Flex transponder, you should mail your standard transponder to: E-ZPass Service Center, PO Box 1234, Clifton Forge, VA 24422-1234 or you can bring it to a Service Center. DRIVE SMART Virginia is a 501(c)(3) non-profit dedicated to raising traffic safety awareness among all road users in order to save lives and reduce injuries on the roadways of Virginia. When you enter the lanes in Ohio, it will count the number of axles associated with the E-ZPass transponder and charge you accordingly. The E-ZPass Flex is a switchable E-ZPass transponder that will let you take advantage of toll-free travel on the 64, 66, 95, 395, and 495 Express Lanes in Virginia. Business accounts are welcome but special rules apply. The E-ZPass Flex will work anywhere E-ZPass is accepted, regardless of the position of the switch. Call us to open an E-ZPass account by phone or download the E-ZPass application and mail it to the address below. The same exact problem 2-3 years ago. How do I exchange a standard transponder for a Flex transponder? My EZPass did not work. is to cut down on trees, right? We use this process to return unused funds to customers who no longer need their account and collect unneeded transponders that belong to the Commonwealth. Select Update Payment Method. However, I had no idea what my account number was because I went paperless and they do not include your account number on the emails when you are notified that payment is due. .jpgs, .gifs, etc.). If you are traveling on a toll facility that accepts cash payment and you want to pay cash at the tollbooth, the transponder must be removed from your vehicle, wrapped in the original Mylar bag, or wrapped completely in aluminum foil. Virginia Relay Center (TTY Callers): 1-800-828-1120 EZPass gift certificates may be used to open a new E-ZPass account or to add funds to the prepaid balance of an existing PA Turnpike E-ZPass account. The security of transponders is the responsibility of the account holder. If you have chosen ACH or Manual as your primary form of replenishment and you would like to participate in E-ZPass Plus, please contact the PA Turnpike E-ZPass Customer Service Center at 1-877-736-6727. Retail transponders can be used immediately in Virginia but should be registered as soon as possible to enable use out-of-state and to claim the full balance. Cost of replacement is the customer's responsibility. If you need details of your toll transactions, you can either log into your account online or elect to receive detailed monthly statements, starting at $2 per month. Some states like Maine have additional ways of saving. Save my name, email, and website in this browser for the next time I comment. And those statements *contain* the account number. Monday through Friday 7 a.m. - 7 p.m. Copyright 2023 VDOT. 100% of all funds distributed to DRIVE SMART Virginia are used to provide direct services. You can also call the PA Turnpike E-ZPass Customer Service Center at 1-877-736-6727 and when prompted, say "Customer Service". The Virginia Department of Transportation runs the program in Virginia. Gift certificates must be redeemed with the PA Turnpike EZPass Customer Service Center. You are responsible for all charges that are incurred prior to your reporting the transponder as lost or stolen to the Pennsylvania Turnpike Commission EZPass Customer Service Center. Maryland E-ZPass and Pay-By-Plate resources for residents, commuters, and frequent travelers, including account registration, discount info, and notice payment. A $3 charge will be assessed for the initial annual fee and $35 will be available for tolls. You will be prompted to enter your E-ZPass account number and four-digit PIN number. We use cookies to enhance your browsing experience. Maintaining unpaid tolls could risk suspension of a vehicle registration. PA Turnpike Customer Service Center. Access Your Account. To add a rental vehicle, access your account onlineor via our mobile app,PA Toll Pay. / Freedom of Information Act The first result should be the official E-ZPass website for your state. Green - Proceed. We recommend the lower placement especially for trucks with visors and/or overhangs. Each E-ZPass toll transaction, regardless of which of your transponders you use, deducts from your available balance. E-ZPass gift certificates can be purchased in amounts starting at $38 (the minimum required to open a new account) to a maximum of $100. A Toll By Plate (TBP) invoice will be mailed to the vehicle's registered owner. All accounts with a prepaid balance and a valid credit card for primary replenishment are automatically enrolled in E-ZPass Plus. Brett Helling is the owner of Ridester.com. How do I know which agency issued my EZPass? We recommend you make changes to your account several days in advance of your trip. You save nearly 60% on your tolls and don't have to be on the lookout . If you haven't used your E-ZPass account to pay for a toll in the last 12 months you will receive an inactive account notice. Have your transponder handy, you'll need it during setup. To retrieve the account number, the page clearly tells you to call customer service. A list of retail stores carrying Virginia E-ZPass On-the-Go transponders can be found, Calling the Customer Service Center at 1-877-762-7824, Visiting any of our walk-in centers or DMV partner locations, NOTE: The replenishment amount and the replenishment threshold (low balance) levels are increased for each additional transponder added to your E-ZPass account, The license plates and vehicle information for the vehicle on which you will use your E-ZPass, Payment information to add to your account and/or set up automatic replenishment. Mailed statements are also available starting at $2 per month. The E-ZPass Plus program is not available for E-ZPass customers who replenish via ACH or Manual. Now accepting donations to DRIVE SMART Virginia Education Fund. Request an additional transponder on this website. Whether you're a driver or owner/operator, we strive to provide the tools you need to make smart travel choices. Yes. Become a Road Pro with EZPass. Your low balance amount will be periodically assessed to ensure you have at least three days of tolls to ensure coverage in the event that there are problems with your replenishment. Make sure your E-ZPass Flex is set to the appropriate mode before you start driving. AskingLot.com, How to return e-zpass tag nj TheFoodChampions, E-zpass Phone Number : Detailed Login Instructions| LoginNote, EZ Pass Account Number? Your transponder was not read and a photo of your license plate was taken and the license plate is not listed on your account as required. You will need to contact your Customer Service Center to assist you in identifying the problem. Northern Virginia - Dulles Toll Road, Dulles Greenway, 66 Express Lanes Inside the Beltway, 95/395, and 495 Express Lanes. If you continue to use this site we will assume that you are happy with it. You can request to close your account on this website. States like Virginia will auto-replenish your account if it drops below a certain balance. You can check your available balance and recent transactions, make a payment, and update your credit card number, expiration date, telephone number and change your PIN number through our automated system. Delaware, Your account balance is above the low balance level. When they drive through an E-ZPass lane, an antenna sends a signal to the transponder. Do I have to sign up for EZPass in each state that I want to travel in? They're just a little befuddled by all this newfangled technology. Seriously people I do not know what my problem is I need to let this go. E-ZPass Delaware. Our mission is advanced by fostering community partnerships, offering interactive simulator programs, giving workplace and school presentations, attending outreach events, advocating for traffic safety initiatives, and conducting an annual Distracted Driving Summit. Otherwise, the toll could be deducted from your E-ZPass account. Toll-Free Number: 1-877-762-7824 Visit your state's E-ZPass service center website: E-ZPass is an electronic toll collection system. The account number is on your statement. It's actually a pretty well designed system near as I can tell.
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