Please add me to this. I have bumpy itchy/burning skin, my lips are itchy and inflamed, and my earlobes are even swollen/covered in a rash. If you have the affected Neutrogena and Aveeno products at home, stop using them immediately and dispose of them according to your area's aerosol recycling policy. Please add me. These products need to be OFF the market!! I rinsed my face with cool water and tossed them. Im so glad I put two and two together and figured out it was these wipes! Please add me. "People Say These Neutrogena Products Are Leaving Their Face Burning And Irritated." Thats when I knew it was the wipes. Im so mad that it has taken so long to figure this out! I was not a regular user if this product and my skin was fine before I used them. I thought my skin was too sensitive for this product. I change to the equate brand at Walmart, Add me I have been using for over 10 years daily, I have used these for at over 2 years daily. Not long after using them, I noticed my lips started to burn. We are investigating the cause of this issue, which is limited to certain aerosol sunscreen products. 070501152256. The Neutrogena Facial Cleanser Class Action Lawsuit is Jaimie Potts v. Neutrogena Corporation, et al., Case No. I purchased the eye makeup removed pads for a friend of mine and after using them on her eye, she developed a bruised eye that looks terrible. Withdrawals, & Customizable exfoliation right at your hands. Horrible reaction! Felt very irritated for at least minimum 2 hours maximum lasted about 6 hours. This is terrible. According to Potts, Neutrogena had misrepresented these products as safe. Please add me to this suit! Loved Neutrogina until now. Used and developed skin irration and redness around the eyes, felt like a chemical peel around my eyes. I had the same reaction after 2-3 day use. According to Potts, many other customers were similarly injured because they relied on Neutrogenas representations of its products. Their ingredients are not clean, as they advertise them to be. I used these and had burning and red marks on my face. The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely. Threw them away. I dont know what ingredient they changed in these wipes, but it feels like youre putting astringent on your face now. New York CNNBusiness . 2 days later and I have still have tiny tears in my skin that burn. Please add my name. such links, we may receive a commission, but it will not result in any additional charges to you. Ad Choices. The case looks to represent all consumers nationwide who bought any of the Neutrogena makeup remover products listed earlier on this page for personal use within the applicable statute of limitations. The suit further looks to cover subclasses of Neutrogena makeup remover buyers in California, New Jersey, New York and Florida. I always try things, whether it be food or products, at least twice, just to be sure. "DO NOT USE these make up wipes Alyssa has been using them for months but yesterday opened a brand new pack to use and This Happened!!" After I use the towelettes, I begin to feel a burning sensation. Ive used the for a while and gotten the same reaction. It took more THs an a week to calm the severe reactions and my skin is still in bad shape!! I have had burning and sti gingalso. Per the suit, the above-listed Neutrogena products pose a significant risk of harm thats amplified by the defendants alleged failure to disclose the material fact that the wipes and towelettes could cause an array of negative reactions and to instruct users to test a small amount of the products prior to full-on use. swollen left eye, puffy skin, itchy and burning skin, fine bumps and chemical burn after trying the neutrogena grapefruit face wash. Bought them at Costco and both my daughter and I ended up with irritated, red, burned skin around eyes after only two uses. My daughter also had irritation on her cheeks that were red and inflamed for several hours. Make up and feeling normal is so hard now since half of my face is red. An amended class action complaint alleges the label claims put forth by Neutrogena that certain makeup removers are rigorously tested and ideal for use on even the most sensitive skin are misleading. I had been using the towelettes for makeup removal. I have sensitive skin and purchased Neutrogena because of the claims it was safe on sensitive skin and would clean pores. I have very sensitive skin. This is awful!!! The Neutrogena cleansing towelette class action lawsuit then digs into the companys various statements that Potts believes are misleading. I was wondering why they irritated my skin. When I use that to take off eye makeup, my lids burn and I have to rinse with water. So disappointed. Don't sting at all. Please add me. My daughter experienced the same with this product. I know what is going in it. Please add me to the list. Wow, I thought it was just me used them for a week and took 2 months to clear up the damage to my skin. If you would like to have your purchase refunded or if you have questions related to the recall, you can call the Johnson & Johnson Consumer Inc. Consumer Care Center 24 hours a day . Please add me to the list. Used these wipes in morning and evening for about a week before upper eye lid became red, swelled, very small bumps, extremely itchy. I used the face cleaning towelettes. I now list their products on my medical records as previous adverse reactions. I have used the wipes before and they did NOT do this. Its been 2 days and my face is still fiery red, the rash has not gotten better and it itches. And yes you must immediately wash your eyes and face with water. F U Neutrogena for doing this to us, for intentionally hurting people and not giving a rats Azz about it you greedy fat corporate pigs! Please add me to the list. Benzene is classified as a human carcinogen, a substance that could potentially cause cancer depending on the level and extent of exposure. They would always burn my eyes. It scared me so badly then I read the other complaints. I wont ever use wipes again. I thought it was only happening to me. Please add me. This should never happen with facial wipes. These work but they do burn your eyes. I am so glad to see this! I just bought the Neutrogena Makeup Remover Ultra Soft Cleansing Towelettes from Sams Club this passed weekend and used for the first time on 11/1/22. Please add me. I took many pictures that I wish I could show others so they can beware!! Please add me, I have experienced the same symptoms They used to be the best, so I thought. Ive had similar problems with this product burning near eye area, yet they claim its gentle enough for the area away from eye lids. I went through weeks of removing all facial products from use and introducing each one each week and the last one I had done were the wipes and low and behold my burning sores and rash came back immediately! Mayo Clinic. Omg! I literally had scabs around them. Furthermore, reactions to any substance used in skincare products can be highly personal, and a substance that irritates the skin of one individual can potentially be tolerated by a majority without incident. "In regard to the Neutrogena wipes, it's difficult to tell from the photo whether these were hives or eczema. Plush the putter corners of both eyes are RAW and the lids are red, raw, and swollen. Carol Goodrich, director of global media relations for Neutrogena's parent company, Johnson & Johnson, provided the following statement in response to Allure's inquiry for this story: "We are deeply concerned about recent Neutrogena Makeup Remover Wipes complaints and ask that if consumers experience an adverse reaction, please call us at 1-800-582-4048 or send us a DM @Neutrogena immediately as we gather more details and get answers. I also broke out with a rash from their wipes. I thought it was because I was having some skin issues (dry skin) but turns out I was right. Burning sensation, irritation According to Potts, Neutrogena echoes this statement in a number of ways through the product advertisement. Add me, please. This field is for validation purposes and should be left unchanged. I was beside myself because I had no idea what was happening to me. We were led to believe that they were safe for her sensitive skin. My neck has broken out with a rash several times using the neutrogena make up remover towelettes. Have purchased and I too had the burning sensation around my eyes area, The face moisturizer is one I do purchase and have been for 20+ Years. Please add my name. Waste of money. It is important that people everywhere continue to take appropriate sun protection measures, including the continued use of alternative sunscreen. If you still feel that you have received the wrong product, please contact Neutrogena Customer Service at 1-888-984-2464, or through our Contact Us section. i used this because i thought it was safe. Short . Add me to the list pls. I had a terrible burning feeling on my skin whenever I used these. Add me. Facial skin, scalp, this has got to stop. I bought the blue package and tossed them after the burning around my eyes. It clearly states that you DONT need to rinse. I buy Neutrogena. Anecdotal reports are difficult to verify, because contact dermatitis can be caused by any of thousands of known allergens and irritants. Please add me I have purchased there skincare product that caused burning and irritation, The product burned eyes and left infection in eye causing eyes to be red and sore for months and had to be treated by eye doctor. Lots of items can be recalled. We have had nothing but problems with their skin care products. I filed a complaint with them and they told me to go see a dermatologist and sent me a coupon. Please add me! Please add me! Cautions Concerning Forward-Looking Statements Also I hace pictures of it! This gentle but powerful acid fights acne, redness, hyperpigmentation, and (so much) more. I had to switch to a different brand, then eventually to micellar water-based wipes. your claim status, claim form or questions about when payments are 1995 - 2023 by Snopes Media Group Inc. I used the Neutrogena cleansing towelettes and my face broke out in red rash like a sunburn..This product is harsh on peoples skin. She also notes that the company went so far as to deny assertions that the product can cause skin problems. My daughter has seen her doctor on several occasions with rash, burn, swelling and itching. Federal regulations supposedly require companies to provide such warning labels and statements to consumers. Rash, burning & irritation on my face. Numerous customers have supposedly come forward to state that they were injured by their use of the towelettes. Please add me. I have experienced my skin burning, a rash & my skin peeling with using Neutrogena facial cleansing wipes. add me please. Have used these w my girls many years pls ad me. "Five Natural Ingredients That Can Irritate Your Skin." Im a male maybe expected it but not happy the wife also used an Olay product which did the safe only really bad, Add me. I hope theres some sort of relief! Corrado Rizzi is the Senior Managing Editor of ClassAction.org. I used this product and it caused me to have red, flaky skin. Causes burning on eyelids and around eyes. Recall Notice: Epsilon ProTouch Handheld Massager #1430752. Red blotches over whole face. document.getElementById( "ak_js_5" ).setAttribute( "value", ( new Date() ).getTime() ); @2023 Top Class Actions. I didnt connect the two until I read this! I am very careful with what I buy and I thought I was buying something that would be safe. Almost lost my vision. Please add me to lawsuit. I had a burning feeling and skin peeled around my eyes using these towelettes. I have been using these for years, but over the past year I have noticed that my eyes were increasingly more irritated. In between visits used Calamine lotion, Emucream, Exederm, Benadryl pills, Benedril cream, Dermatologist visit determination was same as others, prescribed cold compresses on neck and face to cool condition, Betamethasone Dipropionate .05. twice daily. I had no idea it could have been the Neutrogena! The reader is cautioned not to rely on these forward-looking statements. Nov. 5, 2021 7:39 a.m. PT. The Neutrogena claims are similar to 2016 rumors about baby wipes, and as with similar rumors about baby diapers and wipes, it is virtually impossible to attribute any single reported reaction to a single topical product used on anyone's skin, infant or adult. I have used these wipes and i also have gotten a chemical burn from them. I contacted Neutrogena to let them know and they as much as told me I was nuts and there was nothing wrong with their products. Yes, Ive noticed that after using the wipes my skin burns especially around my eyes. Please add me we used the towelettes thats caused the burning sensation and the irritation. But recently it has gotten so bad that I had to switch to Benadryl. Please add me! Designed with the earth in mind, these wipes are made with 100% plant-based fibers and biodegrade in 35 days in home compost. These wipes gave me chemical burns on my eyelids, to the point where i had to miss work it was so painful. I couldnt understand why the labels say dermatologist recommended, allergy tested etc.. I use the moisturizer and love it but the pads leave my face irritated. Glad to find out the real problem. It is causing my skin to wrinkle due to the burn. Please include me. Last evening my face was burning after I used them and again tonight. Wont use anymore, sad, Please add me I guess Ill have to switch brands now. Using Neutrogenia Liquid make up remover ( Blue Liquid Bottle). 4.4. Yes I had a experience with Neutrogena face wipes redness and itching. I stopped using them. Yes! Please add me. I have used these for years. Interested I just received a recall notice on their product a year after the incident. I have to wash it off my face to stop the burning and apply aloe. Glamour. I used the Neutrogena HydroBoost wipes last night for the first time, and woke up today with an intense burning rash all over my face/neck/chest. I used these wipes that I got from my mom and now my eyelids and corners of my eyes have blisters and I stoped using them and they seem to get worse day by day. IT was so painful, possible even worse because I have eczema. I use this brand and Ive had experience burning and tingling on my skin. At the center of the lawsuit are the below-listed products, which are advertised by Johnson & Johnson-owned Neutrogena as gentle cleansers that do not irritate the skin and can quickly and effortlessly remove makeup from the face and eyes. Add me,thanks!!! The only sunscreen products impacted are aerosol products, specifically: Product images and lot information is available on www.Neutrogena.com and www.Aveeno.com. Please add me too. I have used Neutrogena make up remover towelettes and now have a chemical burn on my eyelids and around my eyes, nose and checks. For more questions regarding the recall, please visit our FAQ or call our Consumer Care Center with questions regarding the recall by calling 1-800-458-1673. However, customer complaints indicate the products do not live up to these advertisements and implications, the class action lawsuit says. How do we add to this list?? Neutragena has always been known for their gentleness. This has never happened to me. I also used Neutrogena fragrance free facial cleanser which made it even worse. You must contact the I agree I have obtained burns on my eyelids and rashes under my eyes and in places on my face after using this product. Wipes would always leave my face slightly red after with a light burning.
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